Support Schemes

Tenancy Support


The aims/purpose of the Tenancy Support Scheme
To provide practical support, advice and help in addressing any tenancy related needs. Emphasis is placed on empowering people to live independent lives.
Who funds the scheme?
The scheme is funded through the ‘Supporting People’ programme with the National Assembly for Wales. We support:

  • Single people
  • Families
  • People living in Emergency Accommodation
  • Young people Leaving Care
  • Disabled
  • Young Persons Project

We provide support with:

  • Tenancy related matters
  • Benefits and welfare reforms
  • Debt advice
  • Budgeting
  • Child protection issues
How long does the support last for?
The Tenancy Support we offer is different for everyone. We cater for an individual’s specific needs and it can last for as someone needs it. What is more important with tenancy support is how well you can achieve your support aims. At every visit the Support Worker will review how you are getting on in line with your particular ‘support plan’ and see if there is anything else we can do to support you. Once all your support aims are achieved and you are ready to manage on your own, we mutually agree when the support stops. Examples of the type of support we offer: The service gives one-to-one support either in our offices or at a persons home. We aim to enable and empower people to cope with problems affecting their lives, such as:

  • Developing life skills that allow people to better cope with daily living tasks
  • Identifying transport options that will enable people to access services independently
  • Providing general guidance, advice and support to improve confidence and self esteem
  • Advice relating to finances, benefits and legal issues
  • Support with tenancy and housing issues and liaison with landlords
  • Completing forms to claim personal and housing benefits
  • Support to ensure people feel safe and secure in their home
  • Assistance to access employment, training, education and volunteering opportunities
  • Support with relationships and family
  • Promoting good parenting skills
  • Access to health and social services to address issues that may affect a person’s ability to live independently.

Unfortunately we cannot help you with social activities such as shopping, cleaning and personal care etc. If you need this kind of help, we can refer you to other services who could possibly provide it.

If I was successful in my referral and assessment process, what would happen next?
You would be allocated a Support Worker who would make contact with you and arrange a date/time to meet in our offices in Aberystwyth or Cardigan. If inconvenient or not possible, we can arrange to visit you at home. After talking through any problems, they Support Worker the Support Worker will agree a “support plan” that explains what type of help and support to expect and how often you will meet.Our aim is to help you to get on your feet and live independently, by offering practical support, advice and help in addressing any tenancy related needs.
Contact details for Tenancy Support:
Bridget Campbell
Support Team Manager
Telephone no. 01239 623983 / 07800 561 589
E-mail:support@caresociety.org.uk